Frequently Asked Questions

 

  • Q. How do I find my way around the campus?

    We have Guest Services volunteers available to assist you on Sundays. They can help direct you. Look for the orange badges.

  • Q. What Should I Wear at theNorthGate?

    Dress comfortably. Some people dress up, but most wear casual and comfortable clothes on Sunday mornings. Don’t worry about what you wear, as you’ll never feel out of place when you come casual.

  • Q. When Should I Arrive?

    Due to parking and traffic considerations, plan to arrive 15 minutes prior to the start of Worship. Worship begins at 11:00 a.m..

  • Q. Where Do I Park?

    Plenty of space is reserved for guests. As you enter the campus, the Parking Team can direct you. You can park in one of two places. In our parking lot located on Fifth Street or the parking lot located from across the building on S. Wilkinson Street. Look for the parking signs.

  • Q. What About Children?

    All of our little ones are given an exciting church experience in a safe and secure environment. We take the safety and security of your child very seriously. As you check your child into their classroom, a nametag and a security sticker will be printed. For the safety and health of your child its important for you to know each classroom and its contents is sanitized prior to their arrival.

  • Q. How Do I Contact a Staff Member?

    If you need assistance, you can call our main number at 937.641.8332.

  • Q. What Are Your Office Hours?

    Our office hours are Monday – Friday, 8a.m. to 5p.m.