Our Core Values

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theNorthGate Core Values – How we behave…

1. Deliver Wow Through Service
Anything worth doing is worth doing with WOW. To WOW, we differentiate ourselves by going above and beyond the average level of service to create an emotional impact on the receivers and to give them a positive story they can take with them the rest of their lives.

2. Embrace And Drive Change
We can not only handle constant change but expect it and embrace it with open arms. We never accept or become comfortable with the status quo but always think of ways to change processes, perspectives, and opinions, hopefully for the better. Without change, we can’t continue to provide the superior service that should be known for.

3. Create Fun And A Little Weirdness
We have a sense of humor: we know that it’s good to laugh at ourself every once in a while. Serving shouldn’t be synonymous with drudgery. We can find fun and even weirdness when the rubber meets the road, and we’re getting lots done. Being a little innovative requires being a little weird, and we’re always looking for a chance to fully engage in our work and bring out the fun and weird side of it.

4. Be Adventurous, Creative And Open-Minded
We are bold without being reckless. We’re not afraid to make mistakes because, after all, that’s often the best way to learn. We take risks and are open to making mistakes, as long as we learn from them and use them to make better decisions in the future.

5. Pursue Growth And Learning
We S-T-R-E-T-C-H ourselves both personally and professionally. We know that inside ourself and every team member is more potential than we even realize. We work to constantly unlock that potential, both in ourself and our co-owners. We’ll never “get it right,” but that’s the challenge we gladly accept. The only way we can solve new problems that arise is by learning and growing to meet them head-on.

6. Build Open And Honest Relationships With Communication
We are an open book. Our honesty when interacting with others leads to strong relationships built on trust and faith. We can use these strong relationships to accomplish so much more than we could otherwise. It’s not easy getting there! We always act with honor, integrity and service, and are good listeners. At the end of the day it’s not what we say or do, but how we make people feel that matters the most. We care about others, both personally and professionally.

7. Build A Positive Team And Family Spirit
We want to build a family, not just a church. As a leader, we serve those we lead by removing obstacles and enabling our followers to succeed. The best decisions and ideas are made from the bottom up, and we want to foster that on our teams. As a team member, we take initiative when noticing issues and collaborate with the team to address them. Beyond that, we watch out for each other and care for each other. We work together and play together because our bonds go beyond the typical church-attender relationship.

8. Do More With Less
We are always on the lookout for how to make ourself more efficient and improve our operations. There is always room for improvement, and we always feel a sense of urgency when making improvements. We want to not only be a great church but the greatest church in the world! We strive to set and exceed our own high standards for getting more done with the same or even fewer resources than before.

9. Be Passionate And Determined
What keeps us going? It’s passion for our Savior and our culture. We’re inspired because we believe in what we are doing and where we’re going. We don’t take “that’ll never work” for an answer. We have a positive and optimistic attitude because this inspires everyone around us.

10. Be Humble
We know that despite all the great things theNorthGate has accomplished in the past, there will always be challenges ahead. No matter what happens, we are always respectful of everyone. We love to celebrate our individual and team successes, but not in an arrogant or boastful way. We believe in a quiet confidence because in the long run our character will speak for itself.